Complaints Channel
At CAYVOL we are committed to transparency, ethics and regulatory compliance in all our activities.
Therefore, we make available to clients, suppliers and workers a secure and confidential channel to communicate any irregularity, non-compliance or inappropriate conduct detected in the development of our operations.
How to file a complaint?
Clients and Suppliers: You can send your complaints via email:
Workers: You can also use the internal channels enabled for this purpose or go to the same email.
Confidentiality Guarantee
We guarantee maximum confidentiality in the management of all complaints received and protect informants from any type of retaliation.
We thank you for your collaboration in helping us maintain an honest and responsible environment.
For more information about how the complaints channel works, you can consult our Complaints Policy.
Together we build a more ethical and transparent company.